UK orders: Orders for delivery within the UK and Republic of Ireland are dispatched via UPS, and a free delivery service is provided. Delivery time is 1-2 business days. A tracking number will be sent to the customer by email when dispatched. International orders: Orders for delivery outside the UK will be dispatched via UPS, Fedex or DHL courier service, and will cost £30.00. A tracking number will be sent to the customer by email when dispatched. Delivery time is between 5-14 business days depending on destination. All custom duty and tax must be paid by the receiver if required upon delivery.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to:
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone
We use information held about you in the following ways:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by NOT subscribing to e-mail newsletters. You can also exercise the right at any time by contacting us.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If your product arrives damaged or are not 100% satisfied with your purchase, we will accept returns of unused merchandise for up to 28 days from the day following receipt for a refund or exchange. A 15% restocking fee will be charged for items that are returned back within 28 days if the product is opened or damaged.
To return your unused products for a refund please follow these steps:
We will assess whether the returned goods are in perfect, unused condition, and if so, the refund will be made within 5 business days from the date of delivery. We will only refund to the same payment card used in which the original order was made.
Goods may be exchanged up to 28 days from the day following receipt of damaged items. CONTACT US to advise us of the exchange item(s) required. If there is a refund due to you, this will be returned to the original payment card. If there is an additional payment required then payment details will be taken when you contact iTechPlaza. Pack the goods to be returned as above. The replacement order will be placed when the returned goods have been received by us, and will be replaced with the same item, or with an item of the same price of the product purchased before.
Ordering on wwww.itechplaza.com is designed to be a quick and easy process. Just follow these simple steps.
By using the menus on the top side of the page, you can browse iTechPlaza by type of product and brand. To access detailed information about a product, click on the image of the item you are interested in and you will be taken to the item's product detail page.
To place a product in your shopping bag, from the product page, select the desired item you wish to purchase, and click "Add to Basket". Select the "Back to Results" button to continue browsing, or the "Checkout" button to complete your order.
While in your shopping bag, you can delete an item by clicking the "Remove" button.
By clicking the link in the upper right-hand corner of the screen, you may view your shopping bag at any time. This allows you to add or delete items whenever you like.
When you’re ready to complete your order, be sure to review all of the items you’ve placed in your shopping bag. To checkout, follow the instructions on the screen to finalize your order.
Provide your shipping information and select your method of payment. We accept credit/debit cards from Visa, MasterCard, Solo and Maestro, and also Bank transfer payments.. Enter the card number without spaces or dashes. Please remember that we will only ship to the registered UK address of the account holder, so the shipping address must be the same as it appears on your payment statement.
Be sure to review all of the information that you have provided, and make any necessary changes. Click the "CONTINUE CHECKOUT" button. Once your order has been received, we will send you an email to confirm your order information. We will also send you an email when your order is shipped.
Payment may be made by Credit/Debit card, or by Bank transfer. The following card types are currently accepted:
Visa, MasterCard, Maestro, American Express and Visa debit.
Your payment account will be charged when your order is received. Shipment should occur within 1-5 working days of cleared payment
All prices are in USD.